3.5 Basic Troubleshooting
Candidates troubleshoot basic software and hardware problems common in digital learning environments.
Reflection
The trouble-shooting field experience log was complete to document any technology problems that occurred during my studies.
Standard 3.5, Basic Troubleshooting establishes expectations for troubleshooting basic hardware and software problems. This artifact demonstrates my ability to troubleshoot basic hardware and software problems. I was able to help my colleagues set up the computers for the upcoming school year. I have become known around the school for my troubleshooting abilities. The faculty and staff at Westside Elementary ask me for help before entering a technology ticket for technician. The types of troubleshooting included connect the monitors to the Chrome boxes and to the interactive whiteboards. I also help with installing software programs and applications used to communicate with parents.
Completing this field experience has allowed me the opportunity to help others. One thing I would do differently is document all of the troubleshooting I was able to do throughout my college experience. I help so many teachers as well as the administrators, but I did not keep a detailed record of all the troubleshooting.
The artifact impacts our faculty development by increasing the collaboration between the faculty and staff to promote a positive learning environment for everyone. The impact can be assessed by the comments and results from the needs assessment and the climate survey completed by the faculty and staff each year.
Candidates troubleshoot basic software and hardware problems common in digital learning environments.
Reflection
The trouble-shooting field experience log was complete to document any technology problems that occurred during my studies.
Standard 3.5, Basic Troubleshooting establishes expectations for troubleshooting basic hardware and software problems. This artifact demonstrates my ability to troubleshoot basic hardware and software problems. I was able to help my colleagues set up the computers for the upcoming school year. I have become known around the school for my troubleshooting abilities. The faculty and staff at Westside Elementary ask me for help before entering a technology ticket for technician. The types of troubleshooting included connect the monitors to the Chrome boxes and to the interactive whiteboards. I also help with installing software programs and applications used to communicate with parents.
Completing this field experience has allowed me the opportunity to help others. One thing I would do differently is document all of the troubleshooting I was able to do throughout my college experience. I help so many teachers as well as the administrators, but I did not keep a detailed record of all the troubleshooting.
The artifact impacts our faculty development by increasing the collaboration between the faculty and staff to promote a positive learning environment for everyone. The impact can be assessed by the comments and results from the needs assessment and the climate survey completed by the faculty and staff each year.